Question 1

Is Go Shliach only for Chabad houses?

Accepted Answer

It is designed around Chabad workflows, but can also support similar nonprofit and community organizations.

Question 2

Can we import our current contacts and donations?

Accepted Answer

Yes. Go Shliach is designed to support CSV imports and campaign imports so you can bring your existing data with you.

Question 3

Can multiple staff members use it?

Accepted Answer

Yes. Each organization can invite staff, bookkeepers, volunteers, and admins, each with the right access level.

Question 4

Can it generate donation receipts?

Accepted Answer

Yes. Go Shliach can generate, email, print, and track receipts — with custom templates and automatic sent statuses.

Question 5

Can it track yahrtzeits and birthdays?

Accepted Answer

Yes. It can track birthdays, anniversaries, and yahrtzeits, and generate reports so you never miss an important date.

Question 6

Is each Chabad's data private?

Accepted Answer

Yes. Every organization has its own sealed workspace, and the separation is enforced by the database itself on every query — not by application code that could forget. One Chabad house cannot read another's records, and neither can a bug.

Question 7

Could someone steal our donors' credit card numbers?

Accepted Answer

There are no card numbers in Go Shliach to steal. Card details go from your donor's browser straight to Stripe, our payment processor, certified at PCI DSS Level 1. Go Shliach never receives, transmits, or stores a card number, a security code, or a bank login — we store the record of the gift: amount, date, donor, fund, and receipt.

Question 8

Who at Go Shliach can see our donor information?

Accepted Answer

Nobody enters your workspace quietly. If our team needs to open it to help you with a problem, that action is written to an audit log with the person, the time, and what they did.

Question 9

Can we limit what our staff and volunteers can see?

Accepted Answer

Yes. Accounts are invite-only and scoped by role: a bookkeeper works the books without opening your donor notes, a volunteer logs a visit without seeing the finances, and owners and admins hold the keys. Two-factor authentication is available on every account.

Question 10

If we leave, can we take our data with us?

Accepted Answer

Yes. Your records export to CSV on request, and delete on request — subject to the tax and legal retention your own organization is bound by. We do not sell your data, share your donor list, or use it to train AI.

Question 11

Can I use it from my phone?

Accepted Answer

Yes. The interface is mobile-friendly for contact lookup, calling, and adding notes wherever Shlichus takes you — and a native iPhone & Android app is coming soon.

Question 12

Can we create a website inside Go Shliach?

Accepted Answer

Yes. Every organization’s dashboard includes website access — create and manage a public site for your Chabad, with online donations, event registrations, and inquiries landing in the same workspace your office already uses.

Question 13

What’s included in the price?

Accepted Answer

Everything. There is one plan — every module, your website, unlimited contacts and unlimited users, and help importing your existing records at setup. No tiers to compare, no per-contact pricing, and no feature you have to give up to fit a smaller plan.

Question 14

Is Go Shliach a CRM?

Accepted Answer

It includes a full CRM, but it is not only a CRM. Contacts and households are one module of ten — alongside accounting, receipts, the Hebrew calendar, Mivtzoim outreach, events, email campaigns, reports, your website, and team roles. It is the operating system your whole Chabad house runs on, so you are not stitching a CRM together with add-ons.

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